Effective Date: 07/01/2025
Last Updated: 07/01/2025
Lotz Agency (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us through our website and services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, and other contact details.
Communication Preferences: Including your opt-in status for SMS or email.
Usage Data: Information about how you use our website or services.
2. How We Use Your Information
We use your information to:
Provide and manage services you request.
Send updates, appointment reminders, and promotional messages via SMS or email.
Respond to inquiries and customer service requests.
Improve website functionality and user experience.
3. SMS and Email Communication
When you provide your mobile number and opt in via our website or forms, you consent to receive SMS messages from us related to our services, promotions, and updates.
Message frequency may vary.
Standard message and data rates may apply.
You may opt out at any time by replying STOP to an SMS or clicking Unsubscribe in an email.
For help, reply HELP or contact us at [email protected].
We do not share or sell your phone number for third-party marketing.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share information with:
Trusted service providers who assist in delivering our services.
Law enforcement or government agencies if required by law.
5. Data Security
We take reasonable steps to protect your information using physical, technical, and administrative security measures.
6. Your Rights
You have the right to:
Access or correct your personal information.
Withdraw consent or opt out of marketing communications.
Request that we delete your data (where legally applicable).
To exercise these rights, contact us at [email protected].
7. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. The updated version will be posted with a revised “Effective Date.”
9. Contact Us
If you have any questions about this Privacy Policy or your data, contact us at:
Lotz Agency
Fort Collins, CO
[email protected]
970-222-5175